smg360 app for iPhone and iPad
For SMG clients with a valid username and password, the smg360 reporting app provides real-time, dynamic access to customer feedback and other data sources for the purpose of taking fast action on insights that improve brand experiences and drive customer loyalty. The smg360 reporting app is available in over 40 languages.
SMG inspires experiences that improve people’s lives. We are a catalyst for change, providing actionable customer, patient, and employee insights that boost loyalty and drive business outcomes. Our unique model puts a dual focus on platform technology and professional services—making it easier to collect, analyze, and share feedback and behavioral data across the enterprise. To learn more about our customer experience management, employee experience, and brand research solutions, visit www.smg.com.
Pros and cons of smg360 app for iPhone and iPad
smg360 app good for
Am loving this new app! Great new features and love that I have the ability to see more scores. Easier to use and like the new look.
Not sure what all the negatives are about. It has the same functionality as before but is now cleaner and easier to navigate!
Of course the full site has more in depth reports, but that is not the point of this app.
I like the changes to the app. Im not sure if because Im a store manager only I have the current month stats, and perhaps higher ups may not, but mine is the 30 day view. I like that. Option to change view to weekly or rolling 90 would be nice. Also, PLEASE, Id love to see badges added to app on home screen.
Love the new app. Is easier to navigate. Easier to run reports.
This app helps me keep up on what my AMC needs improve on. And the feedback is always helpful . I wish I had the option to look further than 30 days .
Love the app. I just started using it and I love that I can pull comments to share on sales floor with my team. Would like it to automatically mark comments as read once I have opened them though. Thx!!
Some bad moments
After updating the app Quickscores arent displayed anymore, it says that no stores were found in the nearby area. Before the update everything worked fine. Please, fix the issue.
Was excited to see a much needed upgrade of the smg app.
Disappointed with what we got. No real "upgrades". Nice to see time of visit, time of comment and rating.
Removed quick scores??
Maybe you will get it right next time. Pretty skins are all that matter.
I want to see MTD score not trailing 90 days common you ruined a good thing.
The update made this app useless. Cannot access current days score anymore
Whats the point of this app? I want the weekly and daily stats. I dont need me compared to national or the previous months report. Change it back
Its a shame, why you deleted the quick score, 90 days make no Denver to me.
Usually smg360 iOS app used & searched for
smg360,
service management group, inc. smg,
and other. So, download free smg360 .ipa to run this nice iOS application on iPhone and iPad.